Süd-Apotheke
Bad Honnef, Germany
«With the modernization, I want to secure jobs in the long term, not cut them. The goal is to create capacity and use resources differently in order to be able to offer more services for things that have been neglected so far.»
Christoph Matuschik, owner of the Süd-Apotheke
When Christoph Matuschik took over the Süd-Apotheke in Bad Honnef, the young pharmacist already had experience with a dispensing machine. It was clear to him from the start: he wanted to give his first pharmacy a modern look. Since the renovation in February 2021, an automated warehouse has supported the work and helped to live the values in everyday pharmacy life that are particularly important to the entrepreneur when dealing with customers, employees and business partners.
Commissioning
2021
Machine
A1000
Capacity
17.000 packs
Dimensions
L 5,60 m x W 1,90 m x H 3,60 m
Extensions
ApoClean
«I've always found it inappropriate to have to turn around, run away and leave the customer standing there when picking out the medication. That's why I definitely wanted a dispensing machine. Otherwise you lose the opportunity to win the customer over again, even if it's just small talk. »
Christoph Matuschik, owner of the Süd-Apotheke
«I would never have thought that customers would be so interested in the machine. The cool thing about it is that we can actively take customers to the door and say: Come on, take a look. Many people don't even know it, they just hear a barely audible whirring sound, or are surprised when we don't run away as usual. »
Christoph Matuschik, owner of the Süd-Apotheke
«KNAPP Smart Solutions and their offerings immediately felt right. I was also surprised at how extremely positive the feedback from customers, employees and business partners was regarding the restructuring and automation. »
Christoph Matuschik, owner of the Süd-Apotheke